My Mind on Mortgages

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Rates below represent an AVERAGE. Specific loan rates will vary depending on loan application parameters.

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JD Power ranks mortgage servicers

JD Power & Associates recently ranked mortgage loan servicers on the basis of customer santisfaction. They looked at these four areas to determine the best and worst:

annual account review/administration

payment processing

billing statements/payment coupon book

contact

Here are the results. Kind of interesting. Do you have any experiences that you’d care to share regarding your servicer? Leave them in the comment box below.

Posted: October 19th, 2009 under General Mortgage Info..
Tags: mortgage servicer customer satisfaction

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JD Power ranks mortgage servicers

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